Shipping policy

**Shipping Policy**

Welcome to Durbal Essence! We're committed to delivering your orders safely and efficiently. Please review our shipping policy to better understand how we handle your order:

**Processing Time:**  

Orders are processed within 1 to 2 days after payment confirmation. You’ll receive a notification as soon as your order ships.

**Order Tracking:**  

Once your order is shipped, you’ll receive a tracking number via email so you can monitor its journey.

**International Shipping:**  

We currently offer international shipping. If available, international orders may take 7 to 14 days to arrive and might be subject to customs duties and taxes, which are the customer's responsibility.

**Damaged, Lost, or Stolen Packages:**  

We are not responsible for packages lost, damaged, or stolen in transit. If your package doesn’t arrive, please contact your shipping carrier directly. However, feel free to reach out to us at durbalessence.info@gmail.com, and we’ll assist in resolving the issue as best as we can.

For any questions or concerns, you can contact us at durbalessence.info@gmail.com. We're here to help!